Community & Support Manager

Appsyoulove , Posted 3 months ago

Junior

Full time

Negotiable

Remote

We love and are proud of our products.

Appsyoulove is a leading developer and publisher of mobile entertainment applications and games. The company was founded in 2017. Since that time more than 60 games have been released.

Appsyoulove is a possibility to work with top projects like Farm Jam, My Cat, Tamadog, 3 Tiles, Numberzilla, and others.

We're all about the fun and magic of game creation, blending top-notch game design, smart product management, and snappy marketing with a sprinkle of data wizardry from our awesome in-house analytics.

Our secret sauce? A mix of creativity, dedication, and striving for excellence in all we tackle.

What are you working on?
  • Genres: Puzzle, Casual
  • Platforms: Mobile
For which tasks (responsibilities)?
  • Be the Hero: Provide top-notch support for our mobile apps and games on the App Store and Google Play;

  • Engage & Respond: Swiftly reply to user emails, comments, and requests, making everyone feel heard and valued;

  • Moderate & Manage: Keep the community thriving by handling user requests and providing creative, helpful solutions to complaints;

  • Content Creator Extraordinaire: Make engaging posts on our social media channels and keep the conversation going with our followers;

  • Analyze & Improve: Monitor user feedback trends and collaborate with developers, QA, and marketing teams to drive improvements.

What kind of professional are we looking for?
  • Education & Skills: Higher education and advanced English proficiency;

  • Tech-Savvy: Ability to work with GPT chat;

  • Experience Matters: Previous experience in mobile apps/games or community management is a big plus!

  • Team Player: Ability to collaborate seamlessly with various teams and structure large amounts of information effectively;

  • Interpersonal Magic: Stellar organizational and communication skills.

Why do we enjoy working here?
  • Cooperation Details:

    • Flexible Working Mode: start your working day from 9:00 till 11:00;

    • Paid vacation, sick leave and 4 sick days.

  • Benefits:

    • Professional and personal growth: meet-ups, seminars, conferences;

    • Wellbeing benefits: partial compensation for healthcare, foreign language and sports;

    • Benefits on special occasions: birthday, wedding and baby bonus;

    • Partial compensation for accounting services and legalization during relocation;

    • Internal referral program; 

    • Presents for holidays.

Appsyoulove

Company type: product

Employees: 51-200

Platforms: Mobile, iOS, Android

Genres: Puzzle, Casual

https://www.appsyoulove.com/

View all vacancies from Appsyoulove
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